
Benefits of Mediation
Families, neighbors, and organizations using mediation as an alternative dispute resolution technique:
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Resolve their disputes, usually at least 85% of mediations end in agreement
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Avoid costly court fees
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Offers flexible schedule
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Enjoy an informal environment
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It's voluntary
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Private and confidential
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Find common ground
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Quicker than litigation
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Parties reach an agreement that satisfies the needs of all involved..... a WIN-WIN situation
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The only dispute resolution that gives the client the POWER to decide on the outcome
Workplace Conflict
Causes:
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Personality differences
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Cultural expectations
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Malicious harassment
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The failure of employers to understand employee limitations and needs
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Different values and interests
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Competition
Benefits:
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Increase performance, productivity and motivation
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More effective leadership
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Increased trust
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Creation of effective working relationship
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Improved employee retention
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Reduced stress, and absenteeism